Apparently, a while back, we'd sent a product to them that we deemed acceptable quality, but it didn't meet their more stringent standards. So, we swapped it out and put it back into our inventory with a note on it.
Well, apparently this box arrived back to our customer Hickey Freeman this week:
Obviously, the lack of definition in the 'F' and the lack of the 'r' probably caused some confusion in the warehouse regarding which customer not to ship the box.
Top Notch, I say! Top Notch!